Frequently Asked Questions

Everything you need to know about VNOCH.

General

Is this a subscription?

You can choose either a quarterly subscription ($3/qtr), yearly ($7/yr), or a one-time lifetime purchase ($15). The Free version is free forever with basic features.

Does it work on my Mac?

VNOCH works on any MacBook with a Notch (MacBook Pro 14"/16" with M1 Pro/Max or later, MacBook Air M2 or later). Requires macOS 12 Monterey or newer.

Can I cancel anytime?

Yes, you can cancel subscriptions at any time. Your access continues until the end of the billing period.

What's your refund policy?

We offer a 14-day money-back guarantee, no questions asked. Just email support@vnoch.app.

How do I install VNOCH?

Download the .dmg file, open it, and drag VNOCH to your Applications folder. Launch it and grant the necessary permissions when prompted.

Features

What is the Box feature?

The Box is a temporary holding zone for files. Drag files to the notch to store them temporarily, then drag them to any app or folder. Perfect for moving files between apps.

How does the Mirror feature work?

Mirror uses your MacBook's camera to show a quick preview of yourself. Perfect for checking your appearance before video calls. Hover over the notch to activate.

What can I do with Listen?

Listen provides voice-to-text transcription directly from your notch. Dictate notes, messages, or commands hands-free with instant transcription powered by on-device AI.

What's included in the free version?

The free version includes basic notch customization, the Clock widget, and limited Box storage. Premium unlocks all features including Mirror, Listen, Calendar integration, and unlimited Box storage.

Does VNOCH work with Hot Corners?

Yes! VNOCH integrates with macOS Hot Corners. You can configure the notch area to trigger actions when you move your cursor there.

Affiliate Program

What is the VNOCH Affiliate Program?

Earn 30% commission on every sale you refer! Share your unique link with your audience and get paid for every customer who purchases VNOCH through your link.

How much can I earn?

You earn 30% of every sale. That's $0.90 per quarterly, $2.10 per yearly, and $4.50 per lifetime purchase. Commissions are recurring for subscriptions!

How do I sign up as an affiliate?

Visit our affiliate page and fill out the application. Once approved (usually within 24 hours), you'll get access to your unique referral link and marketing materials.

When and how do I get paid?

Payouts are processed monthly via PayPal or bank transfer. Minimum payout threshold is $20. You can track your earnings in real-time through your affiliate dashboard.

How long does the cookie last?

Our affiliate cookie lasts 60 days. If someone clicks your link and purchases within 60 days, you get the commission—even if they don't buy immediately.

Do you provide marketing materials?

Yes! Affiliates get access to banners, social media graphics, email templates, and video assets. We also provide tips on how to promote VNOCH effectively.

Technical

What permissions does VNOCH need?

VNOCH requires Accessibility permissions to detect the notch area, and optionally Camera access for Mirror, Microphone for Listen, and Calendar access for the Calendar widget.

Does VNOCH affect battery life?

VNOCH is optimized for efficiency. It uses minimal resources when idle and only activates features when you interact with the notch. Typical impact is less than 1% battery.

Is my data private?

Absolutely. VNOCH processes everything locally on your Mac. Camera feeds, voice transcriptions, and files never leave your device. We don't collect any personal data.

VNOCH isn't showing up. What do I do?

First, ensure VNOCH has Accessibility permissions in System Preferences > Security & Privacy. Try quitting and relaunching. If issues persist, email support@vnoch.app.

Does it work with external monitors?

VNOCH is designed for the built-in MacBook display with a notch. When using external monitors, VNOCH will only appear on the MacBook's screen.

How do I update VNOCH?

VNOCH includes automatic updates. You'll be notified when a new version is available. You can also check for updates manually in the app preferences.